This very wise remark, by Joyce Brothers, is only part of the story. As the folks at the Barry-Wehmiller Companies are discovering, listening is the foundation of a uniquely healthy, supportive and productive company culture. Barry-Wehmiller has the single most admirable organizational ethic I’ve encountered in 40 years as a professional, and their commitment to valuing every member of their team, demonstrated by their intent and empathetic listening and communication, is the key. People go to work, learn a whole new suite of communication skills, and transform their relationships with their partners, their children, their parents, and their co-workers. They live the principles of “people-centric leadership”
For a taste of this secret sauce, go here. https://www.youtube.com/watch?v=XLwS7vh9XbY#t=60
If you’d like to know more about the B-W story, drop me a line. I’m a true believer.